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AL DROTT A long, thin rectangle to divide sections of the document

SKILLS

End to End Software Developer (C# and VB.NET, SQL, C++)

Development for Web Services (SOAP, XML, JSON)

Development Tools (Visual Studio, MonoDevelop)

IT/IS Project Management

Diagnosing and Solving IT/IS Issues

EXPERIENCE

Peryam & Kroll Research Chicago, IL — May 2002 - Present

March 2017 - Present

September 2014 - March 2017

June 2004 - September 2014

September 2003 - June 2004

May 2002 - September 2003

Worked on diverse software development projects across all departments of the business.
Helped develop solutions for product testing methods.
End to End development including all testing, documentation, training, support, and updates.
Developed, implemented and supported multiple versions of proprietary in house Statistics Reporting Software for all Reports, Graphs and Charts across the entire company.

Output directly to Excel with spreadsheet formatting
Migrated in house reporting from Linux to Windows
Worked with web developer for Client Portal for live survey progress
Normative database to further rank and quantify data in percentiles based on product categories
Intake of data from Different Survey Platform Formats (SPSS, EyeOpenR, Decipher, Survey2Go) for reporting and data retention for Reporting and Data Archiving

Integrated off the shelf survey software (Survey Pro from Apian Software) to work within specifics of scientific product testing design for live data retrieval and reporting.
Managed 3rd party security assessments for the company. Reviewed assessment findings, planned and prioritized all updates and changes needed to resolve any outstanding security issues.
Manage migration of company phone system and Contact Center Outbound Auto Dialer system from internal Cisco VOIP system to Cloud based VOIP (Fuze and NICE InContact systems)

Developed tools for allowing external cloud systems to pull phone numbers through an internal secured web service and update that call’s progress.

Developed Focus Group AV Recording and Streaming eventually providing a HD recording and possibility of streaming live video to clients in 2006. Expanded to HD capabilities in 2015 and included rtmp streaming.
Developed Client Facing APIs for accessing Project data securely for integration into Client’s data warehouse of their R&D Projects for Constant Quality Assessments.
Part of a Client Facing Project team to work on integrating a Cloud based system into the Company’s standard practices.
Managed a Machine Learning Project using Language models to Characterize and Code Open Ended Responses for frequency testing.
Manage MSSQL Database that handles all transactions for the business and archives survey data.
Manage Upgrade/Migrations of the MSSQL Systems across 3 versions of the product.
Managing a small group of developers across multiple projects.
Member of internal brainstorming group for expansion of Client Deliverables as part of a Company Expansion Plan.
IT Management

Purchasing
Support Ticketing
Security Assessments
Disaster Recovery planning and execution
Management of IT Staff
Management of Contractors for Upgrading SQL and Web Servers
Management of IT Resources(Servers, Workstations, VPN) across 4 offices, and expansion of the business to a 5th office.

Member of group for event planning and ticketing management using CVent for Sensometrics 2014 Conference for The Sensometrics Society.